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Privacy Policy

Your privacy matters to us

Last updated: September 03, 2026

Effective Date: 19 August 2026

Last Updated: 19 August 2026

Data Controller: Motorgram Limited

Registered Address: Karen Green, Karen, Nairobi, Kenya

General Support: support@motorgram.com Privacy: privacy@motorgram.com Legal: legal@motorgram.com Fraud: fraud@motorgram.com Telephone: 0788976373 / 0715217927
This Privacy Policy has been revised to align the existing Motorgram policy with the Kenya Data Protection Act, 2019 and applicable data protection regulations and guidance.

PART I — PRIVACY POLICY

1. Introduction

Motorgram Limited ("Motorgram", "we", "us" or "our") is a company incorporated in Kenya and operates an online vehicle marketplace and advertising platform through its website, mobile applications and related services (collectively, the "Platform").

This Privacy Policy explains how Motorgram collects, receives, uses, stores, discloses, protects and otherwise processes personal data when you access or use the Platform, communicate with us, create an account, list or enquire about a vehicle, use our services, or otherwise interact with us.

Motorgram is committed to processing personal data lawfully, fairly and transparently and to respecting the rights of data subjects under the Data Protection Act, 2019 (the "Data Protection Act"), Data Protection (General) Regulations, 2021 and all other applicable laws.

This Policy should be read together with the Motorgram Terms and Conditions of Use, Cookie Policy and any other notices displayed at the point of collection.

Where a conflict arises between this Policy and a mandatory requirement of applicable data protection law, the mandatory legal requirement shall prevail.

2. Scope

This Policy applies to personal data processed by Motorgram concerning:

  • Buyers — persons or entities searching for, enquiring about or purchasing vehicles.
  • Private Sellers — individuals listing vehicles they own.
  • Brokers and Agents — intermediaries facilitating vehicle sales on behalf of vehicle owners.
  • Showrooms and Dealerships — businesses listing vehicle inventory.
  • Visitors — persons who browse the Platform without creating an account.
  • Business contacts, service providers, professional advisers and other persons who communicate with Motorgram.

3. Data Controller and Contact Details

Motorgram Limited is the data controller for personal data processed for its own purposes in connection with the Platform, except where another party independently determines the purposes and means of processing.

For privacy enquiries: privacy@motorgram.co.ke

For legal notices: legal@motorgram.co.ke

MotorGram is committed to protecting your privacy.